Marcus Dapp has managed to return the Microsoft Windows and Works licences for his new Dell laptop, and to get the money refunded. Apparently, it was quite simple, with only a couple of emails back and forth. Congratulations!
Read the story in English or German, and feel free to use his mails to get your own refund.
Though it's nice to see that it's possible to return unused licences, I'm looking forward to the day when my new computer comes with a free OS pre-installed, not with proprietary programs I don't want or need.
via netzpolitik.org
